Horse jumping over the text At The Yard
05 November 2018

Product Guide - Setting Up an All Inclusive Feed Package for Your Livery Yard

At your equine livery yard you may offer an all inclusive feed package to your liveries. They pay a standard fee once a month and get all feeds included. In At The Yard this is easy to setup whilst still allowing you to keep track of how much feed is used by each horse.

Setting Up The Service

We’ll begin by creating the new service which we’ll call the All Feeds Inclusive service - though you can call it whatever you want. In this screen we can set the price, the billing period and everything else you’d normally setup when you create a new service.

As always you can do this by clicking on the New Service button on the Admin -> Service page.

You’ll be greeted by the standard Service creation form. The only significant thing you might want to do differently is remove the checkbox for User under the Users who are able to order/subscribe to a service section. This will stop users subscribing to this service without your involvement. This is typical at most yards as you don’t generally want your liveries being able to sign up for this sort of package without talking to you first.

Once you’ve created the service it’ll be listed under your services.

Click on the Edit button and click the Edit Included Products button.

Under this menu you’ll be able to select how much of each product is included when a livery has a subscription to the the All Feeds Inclusive service.

If you check the Unlimited checkbox it’ll allow the livery to have an unlimited amount of that particular product. Alternatively you can of course enter a specific quantity that a livery is allowed by typing it into the form field above the Unlimited? checkboxes. Once you’re ready just click on the Update Service button to save the new allowances.

That’s all you need to get the service setup.

Subscribing Liveries to the Service

Now you’ve setup your new service all you need to do is subscribe your liveries to it. To do this go to the Management -> Order/Subscriptions button.

Click on the New Order(s)/Subscription(s) button and select the new service (All Feeds Inclusive) service from the dropdown box and click Next.

Select Subscribe  from the dropdown box and click Next

On the screen you see you’ll need to choose:

  • The date you’d like to start the new subscription to the service for your liveries.
  • The horses which you’d like to subscribe to the service.

Once you’ve made these changes you just need to click Create Subscription.

That’s all there is to do. The liveries now have the appropriate subscription and will get all their feed included. So just log feeding as usual and it’ll handle it all for you.

If you have suggestions for new guides you’d like us to write about the other features in At The Yard please let us know by using the feedback link at the bottom of every At The Yard screen or by talking to your account rep.

P.S. If you've stumbled across this page and have your own livery yard we'd love to show you more about At The Yard. Please visit our contact page and get in touch.

04 October 2018

Photos from the WEC September Show

On Sunday the 30th of September 2018 we visited the WEC (Wokingham Equestrian Centre) show.

As always it was a fantastic day. Whilst we were there we thought we'd take a few photos of the Clear Round.

Check out the photos on our Facebook page:

23 December 2017

Happy Holidays

Happy holidays to everyone from the team behind At The Yard.

We hope you have a great break and look forward to seeing you all in 2018. We've got some great new stuff planned.

In the mean time please enjoy this photo of our mare getting into the spirit of the season!

21 December 2017

Booking System Refresh

We're constantly adding new features to At The Yard to make it more powerful and more flexible. This allows us to meet the needs of more yards than ever and in turn allow them to offer an ever increasing range of services to their liveries.

In addition to expanding the product we think that it's important to regularly look back at existing features and continually work to improve the user experience.

To achieve this we take a range of approaches:

  • We internally review how the features work at the moment, identifying for ourselves sticking points as we replicate the day to day jobs a yard performs.
  • We talk to yard owners and liveries who regularly use At The Yard and get their feedback.
  • We sit down with these users and work with them whilst they use At The Yard, all the while noting any areas they find cumbersome or feel could be easier to use.

We use all this to identify features and areas within At The Yard that could be improved. From there we design and implement updates to enhance the usability of the existing features for everyone.

The latest fruits of this process have led to the recent refresh of the booking system (which also happens to be the first feature we ever built for At The Yard). Up to now we've displayed the next few days available slots in a long list (shown below). Whilst functional it was not the most aesthetically pleasing and could definitely be made easier to use when making a booking.

To improve this we've overhauled the Booking System giving it a more calendar like structure with everything displayed in time order, top to bottom. This improves clarity and ease of use whilst allowing you, at a glance, to get an overview of a facility for the day (or the week).

I'm sure you'll all agree that the new booking view (shown below) is much clearer and easier to use.

This design refresh has also come to our mobile experience (shown below). Finally, whilst implementing the new look we improved some of the underlying systems that control bookings. This will allow us to continue to improve the booking experience as time goes on.

Getting The New Booking View

As always, all subscribers to At The Yard have already received this update. Just go to the booking tab on the main menu, pick what you want to book and you'll see the new look.

As mentioned, this update came as a result of us talking directly to our existing users. We're always excited to get feedback on the product whether it's in regards to our existing features or suggestions for new ones. Either way it allows us to improve the experience for all the users of At The Yard.

So if you have suggestions for new features or improvements to any of the existing features in At The Yard please let us know by using the feedback link at the bottom of every At The Yard screen or by talking to your account rep.

P.S. If you've stumbled across this page and have your own livery yard we'd love to show you more of At The Yard. Please visit our contact page and get in touch.

12 September 2016

Product Management

Product Update

One of the first features we added to At The Yard was Products. It let you display the items available for purchase at your yard (e.g. hay or straw) and allow your liveries' to record their purchases.

You've always been able to see these purchases by looking at the charges created on a liveries account. Whilst this worked we wanted to introduce new features to make this easier to use, more powerful and more informative.

To make this happen we are happy to announce today the new Product Management feature in At The Yard. This new feature consists of three main areas:

  1. Stock Takes
    You can now enter stock takes directly into At The Yard. By doing this you can:

    • Share the information with your team
    • Keep track of the stock takes over time
    • Get more from the rest of the product management feature

    Hopefully you'll already be keeping track of this information and will just need to start adding it to At The Yard. If not we recommend that you start doing stock takes. Not only are they a good idea but they allow you to get so much more from the new product management feature.

  2. Graphs
    For each product you sell the stock take data and the purchasing information is combined. This allows for a pair of graphs to be generated. The first shows you the stock level and the purchases made over time. The second shows you the percentages of purchases made by your different customers during that time.

    A stock graph generated by At The Yard A user breakdown graph generated by At The Yard

    We designed these graphs to help you get an intuitive feel for the purchases made on your yard. Letting you know when, how fast and who's purchasing your products.

  3. Stock Discrepancies
    The unfortunate reality when selling products is that, inevitably, the numbers seen during a stock take won't always match what you're expecting.

    We all hope that this is just the result of an honest mistake, however the sooner you're made aware of it the easier it is to track down the mistake. At The Yard will automatically show you the difference between the expected stock level and the one recorded in the stock take.

    Then, combining all three parts; the stock takes, the graphs and the discrepancy information you can track down the missing stock and get paid for the products you provided!

Getting Started

As a subscriber you're already setup to access this feature and begin taking advantage of the new information available. Just go to the Management menu item (in the top navigation bar) and click Product Management.

We hope you'll find this new feature useful. We're excited to hear how you use it and any feedback you have. Let us know by using the feedback link located at the bottom of every At The Yard screen or by talking to your account rep.

P.S. If you've stumbled across this page and have your own livery yard we'd love to show you more about At The Yard. Please visit our contact page and get in touch.